Politique de Confidentiality

ZeDream Ltd, trading as Dream A Watch, and we are committed to protecting your privacy. If you have any questions about our privacy policy, contact us at: contact@dreamawatch.com

What is the purpose of this policy?

This policy describes what happens when we collect personal information about you via our website. By using our service, you agree to this policy.

Please note that this policy only applies to information that you provide to us. If you provide personal information to other third-party services, such as payment providers or other websites, please consult their respective privacy policies.

Can this policy change?

Yes, we may modify this policy from time to time. We encourage you to check this page periodically for any updates. By continuing to use our service, you accept the updated policy.

What information do we collect?

We may collect the following information about you:
• The information that you upload to our services, such as your name and contact details, details of your transactions on our service, contact or other information that you give or authorise us to use for newsletters or other marketing purposes, and your communications with us.

• Automated information about your use of our service, such as the Internet Protocol address (IP) used to connect your device to the internet, connection information such as browser type and version, information about your device, including the type of device and the device identifier, operating system and platform, mobile network data, a unique reference number linked to the data that you enter in our system, login details, the site from which you accessed our service, details of your activity with timestamps, including the pages that you have visited and your searches/transactions.

• The following information about you may be provided to us by others: limited billing information sent by our payment provider for verification purposes, such as your name, email address, and billing address.

Why do we collect this information ?

We collect this information for the following reasons:
• To take steps at your request to enter into a contract with you and/or to perform such a contract, such as sending service messages, payment processing, and order fulfilment.

• To manage and improve our service, including tracking usage patterns and preventing or detecting fraud or abuse.

• With your permission, to send you newsletters or other marketing material.

• If you provide us with someone else’s e-mail address for a “Refer a Friend” type offer, to send a referral message to that person.

How long do we keep personal information?

We retain personal information for 12 months or until your account is closed, whichever is sooner. You can close your account by sending us an e-mail at the above address.

We may keep some of your information for longer, up to six years, if necessary for legal reasons, regulatory or tax issues, to manage disputes, prevent fraud or abuse, and/or apply our terms and conditions.

To whom do we send your personal information or make them available?

We may share your personal information with the following third-party service providers:
• Delivery companies, web hosts, payment providers, companies that help send communications or monitor our website and that provide us with e-commerce, analysis, and other IT services.

• Law enforcement authorities to help deal with fraud and abuse and/or comply with legal demands.

• Insurers and professional advisers in connection with our insurance cover or to manage legal complaints.

• Potential buyers in the case of an actual or proposed sale or merger (including negotiations for such) or a business combination involving all or a relevant part of our company.

Do we send your information outside of the European Union?

Your personal information that we collect is stored with the EU and is not transferred to third countries, except as follows.

Your personal information may be transferred to the United States by the following certified companies under the EU-United States Data Protection Shield, which offers certain guarantees for your personal information: Google (analytical), Facebook (advertising), Mailchimp and Mandrill (email delivery).

What about cookies?

We and/or other companies use cookies and other tracking technologies on our website. Cookies are identifiers (small files of letters and numbers) that are sent to your web browser. Cookies are widely used to make websites work, or to make them more efficient, as well as to provide information to the site owner or others. Some are temporary ‘session’ cookies that remain in the cookie file of your browser only until it is closed. While persistent cookies remain for longer (depending on the lifetime of the specific cookie).

For more information on cookies, including how to use your browser to block them and how to delete existing cookies, you can click here. Please note that if you configure your browser to reject cookies, the functionality of our site will be affected.

The companies that provide us with a service also place cookies. Some of these cookies (for example, from Google) may involve certain information, such as your IP address and the web address of the page you are visiting, being sent to the company concerned. Below is a summary of the types of cookies used with details of who sets them and where you can go to get more information and to unsubscribe (where possible):

How do analytical cookies work? Analytical cookies help us track the number of visitors to our website and provide us with information about their visits. This information includes the duration of their visit, the pages they consulted, and where they came from. This helps us to improve our website and ensure that users can easily find what they need. These cookies are provided by Google Analytics.

What are advertising cookies used for ? Advertising cookies are used to personalise advertisements on our site and other sites according to your use of our site. They also help to measure the effectiveness of ads, such as how often you click on or view ads and whether you make a purchase from the advertiser. These cookies are provided by Google and Facebook.

What are the payment provider cookies? Payment provider cookies are placed by our payment providers if you use their payment services on our site.

These cookies help to ensure that payment transactions are secure and that our payment system functions currently.

What rights do you have? If the legal requirements are met, you have the right to ask us for access to your personal information, to rectify them if they contain errors, remove or restrict their use in certain circumstances, or to request ‘data portability’ or to withdraw any consent you have given (for example, for marketing). You may also have the right to object to the use of your personal information in certain circumstances.

If you have a complaint about the way we process your personal information, please contact us via the email address above. If you are not satisfied with our response or believe that we are not processing your personal information in accordance with the law, you have the right to make a complaint to the Information Commissioner’s Office (ICO)

For more information about your rights, visit the ICO’s website.

Contact us if you have any questions or concerns about this privacy policy or our use of your personal information, please contact us by email at contact@dreamawatch.com or write to us at the address indicated on our website.

This privacy policy is effective starting from February 1st, 2024